Shipping policy

Shipping Policy — Ehtasham Suiting

Last updated: [Date]

Thank you for shopping with Ehtasham Suiting. Please read our shipping policy carefully to understand how we process and deliver your orders.

1. Shipping Locations

We currently ship only within Pakistan. At this time, we do not offer international shipping. We look forward to expanding our delivery network in the future.

2. Order Processing Time

  • All orders are processed within 1–2 business days after payment confirmation or COD order placement.
  • Orders are not shipped or delivered on Sundays or public holidays.
  • You will receive a confirmation notification once your order has been shipped, along with tracking details (if applicable).

3. Delivery Time

  • Estimated delivery time is 3–5 business days from the date of dispatch, depending on your location within Pakistan.
  • Delivery times may vary slightly for remote or rural areas.
  • While we work with reliable courier partners to ensure timely delivery, unforeseen delays (weather, courier issues, public holidays) may occasionally occur.

4. Cash on Delivery (COD)

  • We proudly offer Cash on Delivery (COD) across Pakistan.
  • Please keep the exact amount ready at the time of delivery for a smoother experience.
  • Our courier partner may contact you via call/SMS before delivery to confirm your availability.

5. Shipping Charges

  • Shipping charges (if any) will be clearly displayed at checkout before you place your order.
  • [Add here: e.g., "Free shipping on orders above Rs. X" or flat rate details, if applicable.]

6. Order Tracking

Once your order is shipped, you will receive a tracking number via SMS/WhatsApp/email so you can track your parcel's status in real time.

7. Failed Delivery Attempts

  • Our courier partner will attempt delivery as per their standard policy.
  • If you are unavailable, please stay in touch with the courier or our support team to reschedule delivery to avoid order cancellation.

8. Incorrect Address / Order Issues

  • Please double-check your shipping address, phone number, and order details at checkout.
  • Ehtasham Suiting is not responsible for delays or non-delivery caused by incorrect or incomplete address information provided by the customer.

9. Damaged or Lost Parcels

If your order arrives damaged or does not arrive at all, please contact us within 24–48 hours of the expected delivery date with your order number and details (photos, if damaged) so we can promptly assist you.

10. Contact Us

For any shipping-related questions, feel free to reach out:

  • Email: ehtishamsuiting@gmail.com
  • Phone/WhatsApp: 0326 9701600
  • Business Hours:  Mon–Sat, 10am–7pm

Ehtasham Suiting reserves the right to update or modify this shipping policy at any time without prior notice.